We are here to help with your order, questions about vinyl, or general inquiries about ToucanRecords.com.
Email Support
Email: support@toucanrecords.com
Response time: Within 1-2 business days.
For fastest support, please use our contact form or email us directly.
Mailing Address
ToucanRecords.com
411 Walnut Street
Green Cove Springs, FL 32043-3443
Store Hours
- Online store: Open 24 hours a day, 7 days a week.
- Customer service: Responses are typically sent within 1-2 business days.
Order Questions
If you are contacting us about an order, please include your order number, the email address used at checkout, and a brief description of your question or concern.
Returns and Shipping Questions
For return eligibility, shipping rates, delivery estimates, and signature requirements, please see our Shipping and Returns page.